Customer Service Is Key!
There are a ton of options out there for truck bed liners. Subsequently, they fall into one of four categories: the spray-on, the rubber floor mat, drop in, and the Hybrid truck bed protection system called the Dual Liner. All of them do their jobs to certain degrees. And at DualLiner, we’ve exhausted the topic about which is the best overall liner, but we’re here to give you one more. That reason lies outside of the discussion of overall protection and quality.
If you’re one to look to the Internet for opinions on certain liners, the discussion forum is one of the first results on any search engine. Whether the discussion is about protection, the thickest material, the longest lasting, or even which color looks best on your model truck, there is a discussion forum for that. However, in each forum, the one issue that customers are most concerned about for any bed liner company is customer service.
Ask anyone why they will go back again and again to a product they love and the answers will be the same every time: a great experience along with great customer service. Unfortunately, not every company has tremendous customer service that will go the extra mile. In fact, most companies feign from covering even the most common of customer concerns.
Take a man who bought a spray-on truck bed liner and called customer service for support, “I was put on hold and then was hung up on. I called again, and this time I got through, but they wanted to transfer me. After five minutes, the line went dead. After that, I decided to go with another liner. It was ridiculous.”
And that experience isn’t uncommon. A company can put out a great product, but if the customer support doesn’t match the product experience, then what good is it? At DualLiner, we pride ourselves on customer service and our willingness to go the extra mile. Our lines are always open and our support team will happily walk you through any concerns you have. That’s a promise.
Here is just one of Dual Liners Bed Liner Reviews:
“I got my DualLiner box in the mail and it was missing some of the plastic fasteners to install the Bed Liner Sidewall panel. I called customer service and they picked up immediately and said they’d air mail the missing parts the next day. Sure enough, I got them in less than 12 hours. I couldn’t have been more happy with DualLiner.”
DualLiner not only is the definitive bed liner, it’s the only REAL truck bed protection system. And if our product wins you over, our support team will too. That’s a promise.
DualLiner is “The REAL Truck Bed Protection System.”